Skip to main content

Frequently Asked Questions

What types of curtains do you offer?

We currently offer a wide selection of premium curtains including blackout curtains, sheer curtains, eyelet curtains, and custom-size options. Each product is crafted with attention to design, durability, and home aesthetics.

Can I request a custom size for my curtains?

Yes, we provide custom size for all curtains. Kindly contact us for share the preferred size of curtains. You can check our measurement guide to get perfect size for your doors, window etc.

Do you provide curtain accessories like rods or tiebacks?

At the moment, we specialize only in curtains. Curtain rods, tiebacks, and other accessories are not included but may be offered in the future.

How can I place an order?

You can place an order directly on our website. Select your preferred curtain style, size, and quantity, then proceed to checkout.

What payment methods do you accept?

We accept a variety of payment options including credit/debit cards, UPI, net banking, and wallet payments for your convenience.

Do you ship across India?

Yes, we deliver pan-India. Shipping times may vary depending on your location, but we always aim to deliver promptly.

Is there a minimum order value?

No, there is no minimum order value. You can order a single pair or multiple curtains as per your requirement.

Can I cancel or change my order after placing it?

Orders can be modified or cancelled only if they haven’t been processed for shipping. Please contact our support team as soon as possible if you need to make changes.

Do you offer returns or exchanges?

Yes, we only accept returns. Please note that a return fee of Rs. 200 will apply. Kindly refer to our return/refund policy for further details.

How can I contact customer support?

You can reach us via email at hello@homeloomindia.com or WhatsApp at +91 90533-22905. Our team is available Monday to Saturday, 10 AM to 5 PM.

Find answers to common questions about our curtains, shipping, returns, and care instructions in our FAQs section.
hli whatsapp number