Skip to main content

Shipping Policy

Thank you for shopping with Homeloom India. We aim to deliver your orders safely and on time. Please read our shipping policy to understand how we process and ship your products.

1. Shipping Locations

We currently ship across India.
International shipping is not available at this time.

2. Order Processing Time

Orders are usually processed and dispatched within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Areas: 7–10 business days
Delivery timelines may vary due to unforeseen circumstances such as weather, courier delays, or public holidays.

4. Shipping Charges

Free Shipping on all prepaid orders above ₹[Insert Threshold Amount].
A flat shipping fee of ₹[Insert Amount] may apply on COD or lower-value orders.

5. Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS.
You can also track your order from your account on our website.

6. Cash on Delivery (COD)

COD is available for select pin codes.
COD orders may be subject to verification before dispatch.
Please ensure someone is available at the delivery address to receive and pay for the order.

7. Delivery Delays

While we strive for timely delivery, delays can occasionally happen. In such cases, we’ll do our best to keep you informed and resolve any issues.

8. Damaged or Missing Products

If your package is damaged or missing items:
Contact us within 48 hours of delivery.
Provide order details and unboxing images/video as proof.
We will investigate and offer a resolution.

9. Contact Us

For any shipping-related questions, reach out to:

hli whatsapp number